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Upcoming Webinar: 7 Challenges Clinic Owners Must Beat to Thrive!

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Put patients first with virtual healthcare services.

Schedule a meeting to get started. No obligations.

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Healthcare Virtual Assistants

Offload admin and reception with HIPAA certified Healthcare Virtual Assistants (HVAs).

Medical Billing

Offload medical billing to our HIPAA compliant certified professionals and expand your capabilities.

HIPAA training and certification

HVAs are HIPAA trained and certified. Training is overseen by a U.S. based Registered Nurse (RN) with more than 35 years experience. HVAs are trained in medical and insurance terminology, common healthcare insurance systems, EMRs, patient messaging systems, and proper telephone etiquette.

HIPAA Compliance Guide | snapscale

HIPAA Compliance Guide

Read about our training, certification and security information.

H is also for Human

AI provides huge benefits for almost all industries and platforms, but our Healthcare Virtual Assistants (HVAs) are real people for the individualized care and personal touch that healthcare is grounded in.

Secure. Compliant. Trusted.

We are serious about safeguarding your data. Take tour of our secure HIPAA Certified facilities in this short video.

Safeguards

We are committed to not utilizing or disclosing Protected Health Information (PHI) beyond the scope allowed by our contract or mandated by legal obligations. We have implemented safeguards and security measures to ensure that the use or release of PHI is strictly in line with the stipulations of our agreement.

View our HIPAA Compliance Guide for more information.

Healthcare Virtual Assistant (HVA) Onboarding

How do you on-board an HVA?

Find out about how to prepare, training in phases, and what questions to ask. Pradeep Mettu MD breaks it down in his fantastic guide The Mettu Method.

HVA Benefits

A few words from Pradeep Mettu MD on how HVA services transformed his practice.

Video Spotlight

A few short clips of Nathan Bush talking to clients about Healthcare Virtual Assistants (HVAs) and how HVAs have made a huge difference in their practice..

Ophthalmologist Shares His Experience

"We call [our HVA] our swiss army knife"! Ophthalmologist shares his experience with HVAs and how it helped him.

Physical Therapist chooses HVA

"HVA services checked all the boxes of what we were looking for", says physical therapist

* BBC Global Services was our previous name. We have re-branded to snapscale.

What our customers say

We know, sometimes you just need to hear it from others. Our customers love us, and you will too.

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Healthcare Services

[Our Healthcare Virtual Assistant] Rose follows the same protocols that we use in the office. We have an efficient process that allows us to respond quickly and offer her guidance if needed, but we're at the point where she's very independent. She asks the right questions and can identify potential problems so they can be addressed proactively.

Pradeep Mettu, MD and Board Certified Oculofacial Plastic Surgeon

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Healthcare Services

Chalk Gyms is thrilled with snapscale. snapscale helps with our administrative work through their back office department and efficiently handles collections for us too so that we can maintain a lean staff focused on growth. Both small and large businesses may benefit by working with snapscale

Josh Losardo, CEO
Chalk Gyms

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Healthcare Services

Jeewa comes in a little earlier to review the patients for the day; he is making great connections with them, and they are conversing with him. One patient noticed he got a haircut and complimented him on it.

Sasha Kolbeck
Rose City Physical Therapy

Ready to get started?

Contact us or schedule a meeting for an easy high level conversation with no obligations.


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Need more info?

We break down how it all works so there is no mystery about what happens if you are interested and want to take the next step.


chevron_rightHow it works