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Coming Soon: Webinar – The Secret to Scaling Your DPC Clinic Without Drowning in Admin

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Put patients first with virtual healthcare services.

Schedule a meeting to get started. No obligations.

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Healthcare Virtual Assistants

Offload admin and reception with HIPAA certified Healthcare Virtual Assistants (HVAs).

Medical Billing

Offload medical billing to our HIPAA compliant certified professionals and expand your capabilities.

HIPAA training and certification

HVAs are HIPAA trained and certified. Training is overseen by a U.S. based Registered Nurse (RN) with more than 35 years experience. HVAs are trained in medical and insurance terminology, common healthcare insurance systems, EMRs, patient messaging systems, and proper telephone etiquette.

HIPAA Compliance Guide | snapscale

HIPAA Compliance Guide

Read about our training, certification and security information.

H is also for Human

AI provides huge benefits for almost all industries and platforms, but our Healthcare Virtual Assistants (HVAs) are real people for the individualized care and personal touch that healthcare is grounded in.

Secure. Compliant. Trusted.

We are serious about safeguarding your data. Take tour of our secure HIPAA Certified facilities in this short video.

Safeguards

We are committed to not utilizing or disclosing Protected Health Information (PHI) beyond the scope allowed by our contract or mandated by legal obligations. We have implemented safeguards and security measures to ensure that the use or release of PHI is strictly in line with the stipulations of our agreement.

View our HIPAA Compliance Guide for more information.

Healthcare Virtual Assistant (HVA) Onboarding

How do you on-board an HVA?

Find out about how to prepare, training in phases, and what questions to ask. Pradeep Mettu MD breaks it down in his fantastic guide The Mettu Method.

HVA Benefits

A few words from Pradeep Mettu MD on how HVA services transformed his practice.

Video Spotlight

A few short clips of Nathan Bush talking to clients about Healthcare Virtual Assistants (HVAs) and how HVAs have made a huge difference in their practice..

Ophthalmologist Shares His Experience

"We call [our HVA] our swiss army knife"! Ophthalmologist shares his experience with HVAs and how it helped him.

Physical Therapist chooses HVA

"HVA services checked all the boxes of what we were looking for", says physical therapist

* BBC Global Services was our previous name. We have re-branded to snapscale.

What our customers say

We know, sometimes you just need to hear it from others. Our customers love us, and you will too.

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Healthcare Services

Early in our discussions, snapscale was gracious enough to let me attend their virtual townhalls with staff from different parts of the world.Based on the recognition and incentives from leadership and the energy and enthusiasm of their team, it was obvious that snapscale understands the human element. As a healthcare organization, we want to work with good people who genuinely want to help others. From the top down, we feel like snapscale is aligned with our mission. They understand and value what we're trying to do here.

Blane Digiacomo
Parkchester Medical

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Healthcare Services

You are sweet, Krizzia. You are doing a great job! Thankyou so much for going above and beyond

Dr. Shannon Joseph
Joseph Advanced Occulofacial Plastic Surgery

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Healthcare Services

We appreciate your work and looking forward to more productivity with you on our team. So proud of snapscale for this teamwork!

Tayo Sosan
Advantage Home Health

Ready to get started?

Contact us or schedule a meeting for an easy high level conversation with no obligations.


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Need more info?

We break down how it all works so there is no mystery about what happens if you are interested and want to take the next step.


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