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You didn't leave the system to become the system's admin.
Amplify DPC handles the marketing and the membership growth. snapscale handles the front desk, the scheduling, the prior auths, and the billing — with a healthcare-trained, HIPAA-compliant team working out of supervised offices. Together, that's a complete operations stack for direct primary care.
What you get as an Amplify member
Two exclusive perks for DPC practices coming through Amplify:
- Half off our onboarding fee
- $250 credit on your first month's invoice
- Priority HVA matching for DPC workflows
- Direct line to a snapscale DPC operator
Offer valid for Amplify DPC members only. One per practice. Applied at SOW signing. No contract minimums — month-to-month BAA.
Two halves of one solution
Why this worksDPC clinics live and die by two things: how many members they can acquire, and how much admin gets in the way of practicing medicine. Amplify DPC built the playbook for the first half. snapscale built the team for the second.
An all-in-one marketing and automation platform built specifically for Direct Primary Care and Direct Specialty Care practices. Websites, email, automated funnels, scheduling, reputation management, and the patient acquisition systems that fill your panel.
HIPAA-compliant Healthcare Virtual Assistants who handle scheduling, intake, prior auth, billing, and patient messaging. Office-based, not work-from-home. RN-trained. Month-to-month.
The admin layer every DPC clinic eventually needs
6 ServicesYour subscription model only works if your team can actually focus on members. Here's what a snapscale HVA owns from day one.
Patient intake & member onboarding
Welcome calls, member portal setup, intake forms, demographics, and the first-month "did everything go OK?" follow-up.
Scheduling & no-show recovery
Inbound and outbound appointment management. Confirmation calls, reschedules, and the follow-up sequence that recovers no-shows.
Insurance verification & prior auth
For the labs, imaging, and specialty referrals your members still need outside the membership. We handle the back-and-forth.
Member billing & retention
Failed payment follow-up, billing questions, membership upgrades, and retention outreach when usage dips.
Refills, messaging & inbox triage
Patient portal messaging, refill requests, and the everyday inbox triage that pulls clinicians into low-value work.
Referrals & care coordination
Specialist scheduling, records requests, and the loop-close call so nothing falls through the cracks.
Real numbers from DPC clinics running a snapscale HVA
From first call to live HVA
4 StepsHow onboarding actually works — from a 15-minute discovery call to a fully trained HVA in your practice.
Discovery
15-minute call. We map your real bottlenecks — not the ones a sales rep guessed at.
Design
A Statement of Work that matches the right HVA role(s) to your DPC workflow.
Resourcing
We recruit and train. You have the final say on every team member assigned.
Deploy & Hypercare
Your HVA goes live with a monitored support window to catch anything that doesn't work day one.
A snapscale HVA started doing my scheduling. Six months later she was running pieces of the billing workflow. It freed up the time I needed to actually be a doctor again.DPC clinic ownerEvergreen Primary Care
Why Amplify chose snapscale
4 PillarsThe offshore VA model has a trust problem. We spent three years fixing it. Every HVA you work with is salaried, full-time, working in a supervised snapscale office — not on someone's kitchen laptop.
Supervised offices, not WFH
HVAs work from secured snapscale facilities. No screenshots of patient charts on someone's kitchen laptop.
RN-led healthcare training
HVA training overseen by a US-based Registered Nurse with 35+ years of experience. Medical terminology, EMR basics, patient communication.
SafeBase Initiative (SBI)
The first HIPAA compliance program built specifically for virtual medical assistants. In-person audits, ongoing recertification.
Month-to-month, no minimums
BAA with every practice. Scale up, pause, or roll off without a long-term contract.
